To ensure your DelBrenna gift arrives in time for Mother’s Day, please refer to the order cut-off dates below. These dates apply to in-stock items only.

Shipping from our North American Boutique (Kansas City, USA)
• Order by Tuesday, May 5th for delivery within the USA
• Order by Friday, May 1st for delivery to Canada
• Order by Thursday, April 30th for delivery to all other countries

Shipping from our Italian Boutiques
• Order by Tuesday, May 5th for delivery within Italy
• Order by Tuesday, May 5th for delivery within the EU
• Order by Friday, May 1st for delivery outside the EU

Important Information
Orders placed after these dates will still be processed and shipped, but delivery by Mother's Day cannot be guaranteed.

All DelBrenna jewelry is handmade in Tuscany and arrives gift-ready in our signature packaging.These dates apply to in-stock items only.

For pre-orders or custom-made pieces, or if you need timing assistance, our Customer Care and Artisan Teams will be happy to help you directly.

* SHIPPING INFORMATION
Shipping costs vary by destination and ship date. Final shipping rates (if any) are calculated at checkout. Import duties, international taxes, and customs charges are not included in the item price or shipping cost; these fees are the buyer’s responsibility. Please check with your country’s customs office to determine any additional costs before purchasing.

DelBrenna collections are artisanal, handmade creations based on craft styles that are centuries old. As such, there may be natural variations in pieces that are not product flaws. Rather, such distinctions are inherent in the production of handmade designs making your DelBrenna purchase truly unique and special.*

If you have specific questions about selecting your beautiful DelBrenna pieces, please do not hesitate to contact us.

*Product images on the DelBrenna website may differ from the products you receive. And, due to variations in electronic screen calibration settings, colors on products might also vary.

SHIPPING

From our Cortona Boutiques (Italy) we can ship to almost anywhere in the world. All customs and duty fees are the responsibility of the customer.

P.O. Boxes and APO/FPO/DPO, and Freight Forwarders:

Currently, we do not allow shipments to P.O. Boxes. Billing addresses may contain P.O. Boxes. We also do not allow shipments to APO/FPO/DPO or freight forwarding address locations.

Per qualsiasi domanda relativa alle spedizioni contatta il nostro servizio clienti allo +39 0575 630643 oppure invia un'email a info@delbrenna.com

TRACK YOUR ORDER

Clienti registrati: accedi al tuo account personale per controllare lo status della spedizione e lo storico dei tuoi ordini. Clienti non registrati: non è previsto l'accesso allo storico ordini e al numero di spedizione in caso di acquisti effettuati senza account personale. E' possibile richiedere informazioni sul proprio ordine scrivendo una mail all'indirizzo info@delbrenna.com, utilizzando la chat live, oppure telefonando al numero +39 0575 630643. E' necessario indicare il numero di conferma dell'ordine per poter risalire più velocemente ai dati.

Order Updates

We will send updates regarding the status of your order, including when your item(s) ship, to the email address you provided when ordering.

​If you aren't totally satisfied with your purchase, we'll get you set up with a full refund or an exchange. Articles are accepted for exchange or credit if returned in a saleable condition within 30 days of receipt and accompanied by the original sales receipt. Special orders, custom orders, altered items, and items that show wear are non-exchangeable and non-refundable.

Beginning on the date the returned item is received, processing begins. All returns are processed within 14 days.

Gift certificate purchases are non-refundable.

​Note: Refunds will be credited to the original payment method.

What payment methods are accepted on DelBrenna.com?

We accept the following forms of payment for orders placed on DelBrenna.com: American Express, Visa, MasterCard, Discover, and DelBrenna gift cards.

For your convenience, your credit card information can be stored in your DelBrenna.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our PRIVACY POLICY. For added security, your billing address at DelBrenna.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.

Gift Packaging

Every design purchased on DelBrenna.com will arrive in a complimentary signature pouch and an optional gift bag. For special occasions, individual options are available. Please contact our customer care for more information.

Gift Cards

A DelBrenna gift card is perfect for everyone and any occasion.

Gift Services

A gift from DelBrenna is always treasured. Whether it's for a loved one or just for you, our dedicated Client Care specialist and Personal Stylist are available to help you find the ideal gift.

To make the pieces more personal, we provide engraving for any of your special selections. Our artisans can also create custom wedding bands, engagement rings and special bridal treasures.

ENGAGEMENT: As each diamond is unique and has its precise gemological characteristics, pricing will vary. Price is based on color, clarity, center stone shape, and carat weight and is subject to change and availability. A broader selection of carat weights is available. Our team will be pleased to assist you and connect you with our DelBrenna stylist and work within your budget to find the perfect engagement ring for you or your loved one.

BRIDE: DelBrenna’s unique and timeless collection allows brides to find one of a kind jewelry and shoes to match their own style. We have in-house personal stylists to assist each bride with choosing pieces to complement the look and feel of the wedding.

GROOM: We can create customized cufflinks and men’s jewelry, perfectly complementing your wedding’s elegance.

WEDDING PARTY: Together we will find the perfect accessories for your bridesmaids dresses or stunning gifts your friends and mothers will treasure forever.

DelBrenna will repair or replace workmanship faults, free of charge, up to 1 year from the original date of purchase. Please retain the receipt, as the original proof of purchase is the warranty.

The DelBrenna warranty does not cover lost or stolen jewelry, accidental damage or negligence.

Over time, fine jewelry (ours features an oval 925-Silver stamp or 750-Gold stamp for 18K and is always naturally nickel-free) can become a treasured family heirloom if it is cared for properly. To keep each DelBrenna piece in its original condition, it is essential to treat the silver and/or gold jewelry with special care. Dust, pollution, water, lotions, and daily wear all conspire to cloud the brilliance of gemstones and dull the surface finish of our fine jewelry. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry. To regularly care for your DelBrenna pieces and their respective finishes, only clean with a mild detergent mixed with a little water, rinse well, and dry thoroughly. It may also be cleaned with a silver-polishing cloth. Professional cleanings are also recommended as often as once a year. We encourage you to bring your DelBrenna jewelry back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewelry care, including cleaning gemstones, repairing clasps, and earring backs.

We want you to enjoy your DelBrenna designs for years to come. Should your piece ever need servicing, entrust our specialists with repairing it to preserve its beauty and longevity. Simply bring your item to the store it was purchased from or to a DelBrenna boutique. You may also arrange a courier to deliver your piece to DelBrenna; please contact our customer service at delbrenna.com for complete instructions.

Upon receipt, our jewelers will evaluate the item. The evaluation may take one to two weeks, after which we will contact you to discuss any service fees. We consider "time-owned" and "condition received" factors when evaluating a piece.

What are the shipping options available at DelBrenna.com?

From our Cortona Boutiques (Italy) we can ship to almost anywhere in the world. All shipping, customs, and duty fees are the responsibility of the customer.

What payment methods are accepted on DelBrenna.com?

We accept the following forms of payment for orders placed on DelBrenna.com: American Express, Visa, MasterCard, Discover, and DelBrenna gift cards. For your convenience, your credit card information can be stored in your DelBrenna.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our PRIVACY POLICY. Your billing address at DelBrenna.com must match the address on file at your credit card company for added security. The processing of your order may be delayed if these addresses are different.

Does DelBrenna offer personal shopping services?

Yes. This complimentary service will save you time and is obligation-free. Our experienced team will help eliminate the guesswork that goes into selecting the perfect gift – whether it is for yourself or someone else. We welcome you to contact our Customer Care Specialist directly or by phone.

Can I ship my order to an international location?

Sì, possiamo spedire in quasi tutti i paesi del mondo, su richiesta, a spese del cliente. Eventuali dazi di importazione e spese doganali saranno a carico del cliente. Per maggiori informazioni invia un'email a info@delbrenna.com

Will my DelBrenna purchase arrive in a gift bag?

Yes. It will be in our exclusive DelBrenna packaging. A Warranty & Care card is enclosed.

Can I include a personalized gift message with my purchase?

Yes. You may enter a personalized gift message during checkout.

Is all DelBrenna merchandise available for purchase online?

Our website offers a selected assortment of our newest and most popular styles. If our website does not currently have the item or size you are searching for, we may have it available at a DelBrenna boutique. To find out about additional products, styles, or sizes, please email us or visit a DelBrenna boutique.

What if I need extra help or advice about my purchase?

Our experienced specialists will help you save time and eliminate the guesswork that goes into selecting the perfect gift. We understand the importance of looking your best and are dedicated to selecting items that best suit your needs. We welcome you to contact our Customer Care by email or by phone during our opening times.

How can I check an order I placed on DelBrenna.com?

I clienti registrati possono accedere al proprio account personale per controllare lo stato dell'ultimo ordine e lo storico quelli precedenti. I clienti non registrati non hanno nessun accesso online allo storico ordini. E' possibile comunque richiedere informazioni sul proprio ordine scrivendo una mail all'indirizzo info@delbrenna.com, utilizzando la chat live, oppure telefonando al numero +39 0575 630643. E' necessario indicare il numero di conferma dell'ordine per poter risalire più velocemente all'acquisto.

Do other stores sell authentic, DelBrenna merchandise?

No. There are only a few Stockist authorized retailers that sell DelBrenna designs. Stockist locations are listed at wwwdelbrenna.com. Please note that we cannot guarantee the authenticity of products purchased from non-authorized retailers.

Where can I report a possible counterfeit design or website selling suspected DeBrenna's knock-offs?

Ti invitiamo a segnalare la questione via email all'indirizzo info@delbrenna.com

Come posso effettuare un reso o un cambio?

Per cambi o restituzioni, visita la nostra politica di reso nella sezione Resi del presente sito web, oppure contatta il nostro servizio clienti al numero +39 0575 630643 o via email a info@delbrenna.com

How do I purchase a DelBrenna gift card?

DelBrenna gift cards are available for purchase at any DelBrenna boutique or online. Please note that we cannot guarantee the authenticity of gift cards purchased from non-authorized retailers or resellers. For further assistance, please contact us.

We welcome you to use your DelBrenna gift card at any of our DelBrenna boutiques and through our online store.

Can gift card purchases on DelBrenna.com be returned?

No. DelBrenna gift cards are not refundable.

Can I use my DelBrenna gift card to make a purchase online?

Yes. Cards can be used online on delbrenna.it and in our boutiques in Italy.

How can I check the remaining balance on my DelBrenna gift card?

Visit www.delbrenna.it under gift cards.

May I replace a lost or stolen DelBrenna gift card?

Gift cards are treated as cash and are not replaceable. We are not responsible for lost, stolen, or misplaced gift cards.

Why does DelBrenna use reconstituted turquoise?

Due to increased demand for turquoise, mines worldwide have become depleted, and there is very little natural turquoise left. Because the natural turquoise that DelBrenna favors is particularly scarce, we have opted to use simulated turquoise in some of our jewelry collections. This material comprises reconstituted turquoise, which is made from natural stones that are ground into a paste, bound with resin and dyed to achieve a beautiful blue hue.

Why does DelBrenna use reconstituted Coral?

Due to increased demand for Coral, the coral reef ecosystem worldwide has become depleted, and there is very little natural Coral left. Because the natural Coral that DelBrenna favors is particularly scarce, we have opted to use simulated Coral in some of our jewelry collections. This material comprises reconstituted Coral, which is made from natural stones that are ground into a paste, bound with resin and dyed to achieve a beautiful red coral. Despite this, sometimes in the 18 carats gold collections, DelBrenna uses a small quantity of all-natural Coral from the Mediterranean sea.

All prices are displayed in EURO.

Please note that import duties, international taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

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Per una buona e preziosa considerazione, di cui si riconosce la ricezione e la sufficienza, caricando, inviando, inviando tramite e-mail o in altro modo Contributi a qualsiasi Proprietà Web di DelBrenna, l'utente concede, e dichiara e garantisce di avere il diritto di concedere, a DelBrenna una licenza mondiale irrevocabile, perpetua, non esclusiva, esente da diritti d'autore per utilizzare, trasmettere, copiare, eseguire, visualizzare, riprodurre, modificare, distribuire, copiare, modificare, cambiare, modificare, aggiungere, sottrarre e altrimenti sfruttare i Contributi, o qualsiasi parte di essi, in qualsiasi modo (inclusi, senza limitazione, scopi promozionali e pubblicitari) e in tutti i media ora conosciuti o ideati in seguito, e per preparare lavori derivati ​​di, o incorporare in altri lavori, tali Contributi, e per concedere e autorizzare sublicenze di quanto sopra senza alcun compenso a te o a terzi. Riconosci inoltre che i tuoi Contributi non saranno restituiti e DelBrenna può utilizzare i tuoi Contributi e qualsiasi idea, concetto o know-how in essi contenuto, senza pagamento di denaro o qualsiasi altra forma di corrispettivo, per qualsiasi scopo, inclusi pubblicità, promozione, marketing, scopi pubblicitari, commerciali o commerciali, senza attribuzione e senza il requisito di alcun permesso o pagamento a te o a qualsiasi altra persona o entità. Se effettui un Contributo, dichiari e garantisci di possedere o controllare in altro modo i diritti del Contributo. 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